Customer Success

Route Customer Feedback to the Right Team Automatically

Collect feedback from email, Slack, and forms. AI categorizes by department and priority, then routes it instantly — no manual triage needed.

Get Started — $16/mo

Cancel anytime. No setup fees.

Multi-Channel Ingestion

Webhooks for email, Slack, and web forms in one place.

AI Categorization

Automatically tags feedback by team, topic, and urgency.

Smart Routing Rules

Define rules once; feedback reaches the right person every time.

Simple Pricing

Pro

$16

per month

  • ✓ Unlimited feedback channels
  • ✓ AI categorization & routing
  • ✓ Custom routing rules dashboard
  • ✓ Analytics & reporting
  • ✓ Email + Slack + form webhooks
  • ✓ Priority support
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FAQ

Which feedback channels are supported?

Email, Slack, and any web form via webhook. More integrations are added regularly.

How does the AI decide where to route feedback?

It analyzes content, sentiment, and keywords, then matches against your custom routing rules to assign the right team and priority.

Can I change routing rules after setup?

Yes. The dashboard lets you create, edit, and test routing rules at any time without touching code.